Privacy Policy

This Privacy Policy ("Policy") applies to www.kletzcontracting.com, operated by Kletz Contracting ("Company"), and outlines our practices regarding the collection, use, and disclosure of information. By using our website, you agree to the terms described below.

Information We Collect

We may collect non-personal demographic information such as your IP address, browser type, access times, and referring website. We do not collect personal information unless you voluntarily provide it through forms, email, or when interacting with our services.

Personal information may be collected when you:

• Contact us via email or forms
• Submit a quote request
• Sign up for newsletters or promotions
• Engage in services or transactions with us

Use of Your Information

Your information is used to:

• Communicate with you regarding your inquiry or service
• Improve our website and service offerings
• Provide requested services or respond to your requests

Sharing with Third Parties

We do not sell, rent, or lease your personal information. We may share data with trusted partners who help us perform functions such as customer support or email delivery. These partners are required to maintain the confidentiality of your information.

Automatically Collected Information

Our website may automatically collect information such as your IP address, browser type, access times, and referring URLs for analytics and site optimization purposes.

Cookies

We use cookies to enhance user experience. You can choose to accept or decline cookies via your browser settings. Declining cookies may limit certain features of the site.

External Links

Our website may include links to other sites. We are not responsible for the privacy practices or content of third-party websites.

Data Security

We use SSL encryption and follow reasonable practices to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to request deletion of your personal data, subject to legal exceptions. Verified requests will be honored to the extent possible under applicable laws.

Children Under 13

We do not knowingly collect personal information from children under the age of 13. If you are under 13, please ask a parent or guardian before using this site.

SMS/Text Messaging & Mobile Information

When you provide your mobile phone number and opt in, we may use it to send SMS or MMS messages related to your inquiry, estimate, scheduled appointments, project updates, customer support, or other operational communications. If you separately opt in to marketing messages, we may also send promotional SMS or MMS messages, such as seasonal service reminders and special offers, at a frequency of no more than 2 messages per month.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that provide support services, such as customer service and message delivery, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• Your mobile number will only be used for the purposes described at the time of opt-in
• We may share limited information with service providers (such as telecommunications carriers or messaging platforms) solely to deliver messages and maintain compliance with applicable laws
• You may opt out of SMS communications at any time by replying STOP to any message
• For help, reply HELP or contact us at john@kletzcontracting.com or (412) 219-7279
• Message and data rates may apply depending on your mobile carrier and plan
• Message frequency varies based on your interaction with our services
• Consent to receive SMS messages is not a condition of purchase
• You must be 18 years of age or older to use this SMS service
• Carriers are not liable for delayed or undelivered messages

Email Communication

We may occasionally contact you via email for promotions, updates, or surveys. You may opt out of these communications at any time.

Policy Changes

We may update this Privacy Policy to reflect changes in our practices or legal requirements. You will be notified of significant changes via this page or email if you have provided contact details.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at: